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Terms and Conditions

Genfive provides the content and services available on the Site to you subject to the following terms and conditions ("Terms and Conditions"). By accessing or using the Site, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions, which include our Privacy Policy. These Terms and Conditions were last updated on 01/07/2019. Please review our Privacy Policy, which also governs your visit to the Site, so that you may understand our privacy practices.

Trademarks, Copyrights and Restrictions

All materials on this site, including, but not limited to images, illustrations, audio clips and video clips, is protected by Copyrights, trademarks, and other intellectual property rights which are owned and controlled by Funbies.

Materials on Web site owned, operated, licensed or controlled by Funbies is solely for your personal, non-commercial use. Such material may not be copied, reproduced, republished, modified, uploaded, posted, transmitted, or distributed in any way, including by email or other electronic means, without the express prior written consent of Genfive.

Use of the materials on any other website or networked computer environment, or use of the materials for any purpose other than personal, non-commercial use is a violation of Genfive copyrights, trademarks and other proprietary rights, and is prohibited.

Accuracy Of Information

We attempt to be as accurate as possible when describing our products on the Site; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colors or other content available on the Site are accurate, complete, reliable, current, or error-free. The information contained here is offered without any warranty and it is not liable for its accuracy, mistakes, or for any damage caused by user's reliance on information obtained from the site.

Acceptable Use

You are responsible for your use of the Web Site. Our goal is to create a positive, useful, and safe user experience. To promote this goal, we prohibit certain kinds of conduct that may be harmful to other users or to us. When you use the Web Site, you may not:

• violate any law or regulation;

• violate, infringe, or misappropriate other people's intellectual property, privacy, publicity, or other legal rights;

• send unsolicited or unauthorized advertising or commercial communications, such as spam;

• engage in spidering or harvesting, or participate in the use of software, including spyware, designed to collect data from the Web Site or mobile applications;

• transmit any viruses or other computer instructions or technological means whose purpose is to disrupt, damage, or interfere with the use of computers or related systems;

• impersonate any person or entity or perform any other similar fraudulent activity, such as phishing;

• use any means to scrape or crawl any Web pages contained in the Web Site;

• attempt to circumvent any technological measure implemented by us or any of our providers or any other third party (including another user) to protect the Web Site or mobile applications;

• attempt to decipher, decompile, disassemble, or reverse engineer any of the software or other underlying code used to provide the Web Site or mobile applications; or

• advocate, encourage, or assist any third party in doing any of the foregoing.

Your Account

You may choose to register at our Site. If you do, you will have an email address/ username and password for your account. You are responsible for maintaining the confidentiality of your account, username and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account, username and/or password. You agree to provide only accurate, truthful information. We reserve the right to refuse service and/or terminate accounts without prior notice if you violate these Terms and Conditions or if we decide, in our sole discretion, that it would be in Funbies best interests to do so.

Third Party Links

We are not responsible for the content of any off-website pages or any other websites linked to or from the Site. Links appearing on the Site are for convenience only and are not an endorsement by us, our affiliates or our partners of the referenced content, product, service, or supplier. Your linking to or from any off-website pages or other websites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-website pages or any other websites linked to or from the Site, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy policies and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-website pages and other websites that you visit.

Placing an Order

A. Order Acceptance and Billing

You represent and warrant that you have the right to use any credit card or other means of payment that you provide to us.  All billing information you provide to us must be truthful and accurate.  Providing any untruthful or inaccurate information is a breach of these Terms of Use and may result in cancellation of your order.  Prior to accepting an order we may also request additional information from you.  Verification of information may be required prior to the acknowledgment or completion of any purchase.  We reserve the right to refuse or cancel an order for any reason including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.  If your order is canceled after your credit card (or other payment account) has been charged, we will issue a credit to your credit card (or other applicable payment account) in the amount of the charge.  We will attempt to contact you if all or any portion of your order is canceled or if additional information is required to accept your order.  Genfive may request a pre-authorization for some orders placed online with a credit or debit card.  This pre-authorization will not be billed to you; however, your card issuer may hold this amount for a short period.  Your card issuer determines the length of time the pre-authorization is held.  We do this to ensure that the card details are still valid and that you have sufficient funds to complete the transaction.

By confirming your purchase at the end of the checkout process, you agree to accept and pay for the Products, as well as all shipping and handling charges and applicable taxes.  You will be charged for your orders once you click on the Pay Here button.  


Genfive reserves the right, including without prior notice, to limit the quantity of items purchased per person, per household, or per order for any reason. We will attempt to notify you should such limits be applied.  Genfive also reserves the right, at our sole discretion, to prohibit sales to dealers or resellers.  For purposes of these Terms of Use, “reselling” will be defined as purchasing or intending to purchase any Product(s) from Genfive for the purpose of engaging in a commercial sale of the same Product(s) to a third party.

B. Pricing Information; Availability

The price of the Goods and/or Services shall be the price stated in Genfive website at the time which the Buyer makes its offer purchase to Genfive. The price includes the cost of packaging and delivery charges, any applicable goods and services tax, value added tax or similar tax which the Buyer shall be liable to pay to Genfive in addition to the price.

C. Voucher Codes

Voucher codes are limited in nature and may expire or be discontinued with or without notice.  Voucher codes are void where prohibited by law.  Voucher codes may not be copied, sold, or otherwise transferred.  They are not redeemable for cash and are subject to cancellation or change at any time for any reason without notice.  We reserve the right in our discretion to impose conditions on the offering of any voucher code.

D. Credit Point

• The use of Genfive Customer Credit is only applicable at Genfive official website with registering an user account.

• One Ringgit Malaysia (RM1.00) is equivalent to 1 Customer Credit for every purchase on Genfive official website. Courier charges and discount amount is not counted as Customer Credit. 

• With effect from 2 December 2020, 100 Customer Credit is equivalent to One Ringgit Malaysia (RM1.00). The rate is subject to change as may be announced by Genfive.

• You are able to see your balance credit(s) in your user account. Customer credit will be deducted from the credit(s) balance after using for each time purchase.    

• Customer Credit is not convertible into cash.

• Customer Credit is not applicable to use on product which is having promotion or discount. Besides, Customer Credit cannot be used at the same time with Voucher, Discount Promotion or any other related benefits.

• If an user account is found to be or permitting the abusing and/or breaching of the terms and conditions herein, Genfive reserves the absolute right and discretion to suspend the account and/or remove or suspend any points without prior notice.

• The Customer Credit awarded may not be assigned or transferred and shall be used exclusively by valid user account. 

• Customer Credit, rewards and all related benefits are offered at the sole discretion of Genfive. Genfive reserves the right to add, delete, alter or amend any of these Terms and Conditions at any time with or without notice and it shall be effective for adopt. 

Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Funbies from and against any and all claims, costs, proceedings, demands, losses, damages, and expenses (including, without limitation, reasonable attorney's fees and legal costs) of any kind or nature, arising from or relating to, any actual or alleged breach of these Terms and Conditions by you or anyone using your account. If we assume the defense of such a matter, you will reasonably cooperate with us in such defense.